Delivery & return

Delivery information, lead time & methods

ZRC® mainly works together with FedEx in order to deliver your orders within 3 to 10 business days.
The freigth is FREE OF CHARGE for all watch orders.


The prices shown on the E-boutique are inclusive of all TAXES for the EEC (European Economical countries). Germany, Austria, Belgium, Denmark, Spain, Finland, France, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Portugal, Slovenia, UK, Sweden. Import taxes may apply (and be charged to the end-consumer) for all other countries, territories or departments, for items DELIVERED DUTY UNPAID (DDU).


All items are insured by ZRC® up to the point of delivery; the CUSTOMER must sign for the delivery. Liability is transferred once a signature has been received for the package. If you have designated a third party as the recipient (E.G for a gift), you accept that the signature of this third party recipient constitutes PROOF OF DELIVERY, fulfilment of the order by ZRC® and transfer of liability.


Items purchased from ZRC® E-boutique which are being exchanged or returned for a refund must be returned within 14 DAYS, in PERFECT condition. On receipt, our After-Sales department will examine the condition of the items and establish if they qualify for a full refund or if they can be exchanged against an item of the same value.

For all EEC returns please
to address your article directly to:

ROCHET GROUP – Parc Altaïs – 6 Rue Saturne – 74650 Chavanod France – Att : Service SAV ZRC®.

For all NON EEC returns please
to address your article directly to:

ZRC® Genève SA – Route de Thonon 152A – 1222 VESENAZ Suisse – Att : Service SAV

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